Waitlist Terms

1. Operator

The waitlist is operated by Optima Systems Oy (Business ID 3347527-2), Yliopistonkatu 14 A 18, 40100 Jyväskylä, Finland. Sulo is a product of Optima Systems Oy.

2. Eligibility

You can join if you are 18 or older and are an independent beauty or wellness professional, or if you are authorized to represent a provider business operating in Finland.

3. Joining

You join under these terms by providing an email address and confirming the request through the email link. One confirmed request authorizes only one personal invitation when Sulo access is available for you.

4. Invitation priority

Waitlist members receive invitation priority before general registration. The waitlist is not a strict first-in queue, and a place gives no guaranteed position, invitation date, or access. Sulo opens access in a controlled way based on service readiness and the supported customer group.

5. Invitation and price promise

An invitation is valid for 30 days from the send date. If you accept it within that period and start paid use, the base price of €29 per specialist per month stays fixed for the first 12 paid months after activation.

VAT is added at the applicable rate. The price promise covers only the base price. Per-message SMS and WhatsApp charges and other usage-based charges are not locked and can change.

6. No purchase duty

Joining the waitlist and receiving an invitation do not require you to buy the service. Paid use requires separate acceptance of the Sulo service agreement.

7. Withdrawal and end of the waitlist

You can leave the waitlist at any time and at no cost through the withdrawal link. The waitlist ends for you when you withdraw, an invitation is sent, the 12-month maximum period ends, or Optima Systems Oy closes the waitlist. Closing the waitlist does not cause a separate marketing email.

8. Changes and service availability

Optima Systems Oy can close the waitlist or decide not to open Sulo for general use. We will not change the 12-month base-price promise in an invitation that was sent and accepted within its deadline. New terms apply only to requests made after their effective date unless mandatory law requires otherwise.

9. Law and contact

Finnish law applies to these terms. Questions can be sent to contact@sulo.app.